The business case for Diversity and Inclusion programs in organizations has been building for decades. The increasingly global nature of business leaves us with an ever greater need to integrate cross-cultural skills and competencies into multiple levels of system in organizations across the world. As a result, education and change management plans that help leaders, managers and staff navigate their differences and use them to achieve better business results are more and more common.
Consequently the need has never been greater for organizations to have common language and frameworks to help individuals understand the complexities of communication dynamics posed by working across social group identities such as age, ability, gender, culture, class, race, sexual orientation, socioeconomic status, and more.
In her article “Alliances Across Difference: Useful strategies for building effective relationships across difference,” Amber Mayes illustrates two critical foundational concepts: Levels of Human Identity and Social Power and Group Dynamics. As a consultant for over 15 years, she has used these concepts with leaders across sectors, industries and geographies to resolve conflict and unleash the power of diversity in organizations. Continue reading How three levels of human identity can be used to build relationships that work across difference.