For decades organizations have sought and achieved productivity and performance improvement through information technology and process engineering initiatives. While these efforts streamlined and automated what organizations do to provide services and products, they failed to address many people and organization needs along the way. As a result, we still have a long way to go in order to achieve peak performance as suggested by Continue reading →
Any organization that performs and grows, exists to solve a problem for a customer. Its mission explains why it exists and its vision explains where it is headed but neither, individually or together, necessarily explains the solution (WHAT) it provides customers (WHO) and the problem their solution solves (WHY) for those customers.
While it may at first seem simple or obvious, it is usually surprisingly difficult for leaders to sort out and agree on how to describe all three dimensions. Employee surveys invariably reveal that the most urgent need across the organization is to get a better handle on: “Who are we and what do we do?” which reveals the importance of clearly and consistently communicating all three dimensions to everyone in the organization. Continue reading →
On November 13, 2013 IntelliVen CEO, Peter DiGiammarino, will present Manage to Lead: Seven Truths to Help You Change the World at the monthly meeting of the National Association of Corporate Directors Click the figure at left to register.
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Learning to Get Help is one of the top two factors that account for success in maturing a start-up into a credible organization on track to long term growth and performance according to a plan.
Early stage CEO’s at first often think it is a sign of weakness to need help and when they finally do experiment with getting help they often find it frustrating ultimately because they misuse those they enlist.
It helps to think in terms of five types of outside support:
Celebrities to draw attention
Advisers to provide best practices and perspective based on experience
Peers to provide mutual support and community
Coaches to provide advice and counsel to increase personal effectiveness
Governors to provide a consistent point of accountability and help with strategy, focus, and access to resources
On November 12, 2013 IntelliVen CEO, Peter DiGiammarino, will present Manage to Lead: Seven Truths to Help You Change the World at the monthly dinner meeting of the Leesburg Society for Human Resource Management. If you would like to attend, please click the figure at left to register.
When a professional services firm contracts to perform a big project, it is common for it to get a request to work at reduced hourly rates. While it may be tempting to discount to lock in the deal, doing so also sets a precedent with the customer and those it talks to, making it more likely that future work will be at the lower rates.
Since a rate, once set, is hard to increase, it is all the more critical to protect it. A good alternative to discounting is to offer a lump sum credit in the contract. Position it as an amount that is earned over the course of the contract so that, the more services provided, the greater the share of the credit is realized by the customer.
The post includes a video interview on how operating leaders participate in venture success which was suggested, filmed, and first published by BusinessBecause. BusinessBecaue launched in late-2009 as the first “niche network” connecting business students, employers, business school applicants and business schools around the world.
BusinessBecause publishes fascinating, people-focused stories and provides useful information on choosing a b-school (e.g. Why MBA, MBA rankings) and finding a job. BusinessBecause now has more than 100,000 monthly visitors and a vibrant 20,000-member worldwide community that shares information with each other and that use the network to build valuable career connections internationally.
BusinessBecause also runs EngineeringBecause, for the world’s top engineering students, and a technology business, NetworkBecause, building alumni platforms for organizations. This IntelliVen post is to announce that IntelliVen subscribers that sign upbefore October 6, 2013 with the following code receive afree, one-month premium membership to BusinessBecause.com:
Manage to Lead, by Peter DiGiammarino, presents a structured approach to plan and implement next steps for an organization as it strives for long-term growth and performance.
I’m a business author and consultant who has read just about everything on management and leadership, but this soft cover book blew me away. It’s full of fresh content, practical exercises and an innovative linkage to on-line strategic planning templates and support resources. Gadzooks – this book verges on disruptive technology for strategic planning consultants!
The leader sets direction as suggested by the target in the upper right of the first panel in Figure 1. Then the leader aligns resources; that is, the leader collects followers who all look to hit the same target. Finally, the leader motivates action, suggested by radio bars in the lower corners of the figure, which causes the resources to progress towards the target.
Figure 1: A leader sets direction, aligns resources, and motivates action.