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How to get, and stay, in control of operations.

The following blog post has been upgraded and incorporated into an enhanced interactive, digital workbook called Manage to Lead: Seven Truths to Help You Change the World. IntelliVen visitors are invited to click here to view the updated and improved content on Inkling.

Leaders who are in control of their operations compare their organization’s actual performance results to:

  • Past results to know whether their organization is trending up, down or sideways.
  • The results other organizations that are doing things similar to theirs achieve in order to know how well they are doing relative to industry benchmarks, especially relative to those who do best what they are doing.
  • Plan, budget, projection, or forecast in order to hold themselves accountable to what they said would happen.
  • Target or goal to know if it is time to be done with what they are doing!
The exhibit below provides precise definitions of terms leaders can use to talk about their organization’s performance with their leadership team and organization stakeholders.

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